What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, enhance functionality, and provide analytics about how the site is used.
This Cookie Policy explains how Lumos, Inc. ("we," "us") uses cookies and similar technologies on our website.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling out forms.
| Cookie | Purpose | Duration |
| --- | --- | --- |
| session_id | Authenticates your session | Session |
| csrf_token | Prevents cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
| Cookie | Purpose | Duration |
| --- | --- | --- |
| _ga | Google Analytics — distinguishes users | 2 years |
| _gid | Google Analytics — distinguishes users | 24 hours |
Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie | Purpose | Duration |
| --- | --- | --- |
| theme | Remembers your color theme preference | 1 year |
| locale | Remembers your language preference | 1 year |
Marketing Cookies
These cookies are used to deliver relevant advertisements and measure their effectiveness.
| Cookie | Purpose | Duration |
| --- | --- | --- |
| _fbp | Facebook Pixel | 90 days |
| _lt | LinkedIn Insight Tag | 30 days |
Third-Party Cookies
Some cookies are set by third-party services on our website:
- Google Analytics — Website analytics
- Intercom — Customer support chat
- Stripe — Payment processing
- Cloudflare — Security and performance
These third parties have their own privacy policies, which we encourage you to review.
How to Manage Cookies
Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Allow only certain cookies
- Delete existing cookies
- Be notified when cookies are set
Visit your browser's help section for specific instructions:
Our Cookie Preferences
You can manage your cookie preferences on our website at any time by clicking the "Cookie Preferences" link in our footer.
Do Not Track
Some browsers offer a "Do Not Track" signal. We currently do not respond to these signals due to the lack of an industry standard.
Impact of Disabling Cookies
If you disable cookies, some features of our website may not work properly:
- You may need to log in repeatedly
- Your preferences may not be saved
- Some functionality may be limited
- Personalized content may not be available
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Please check this page periodically for updates.
Contact Us
Questions about our use of cookies? Contact us:
- Email — contact@lumos.com
- Privacy team — contact@lumos.com